As a family-owned, employee-run business, we believe in treating our customers with kindness, respect, and doing the absolute best we can for them. And even more importantly, we believe that starts with treating our employees with the same kindness, respect, and doing the best we can for them. Most businesses say their customers come first - at ChromaLabel, our employees come first. 

It's backwards from some other businesses. But we firmly believe that if our neighbors are giving us 1/3 of their day away from their family, we need to honor that with the best possible work environment we can provide, so they can be successful helping you!

Therefore, in order to maintain a high standard of service and provide a safe work environment for our employees, visitors, and employee families, we reserve the right to refuse or discontinue service to ChromaLabel customers in the following circumstances:

LABEL AND TAPE IMPRINTS OR USE:

We reserve the right to not produce any products that contain copyrighted or otherwise illegal material, promote violence, contain profanity, obscenities, messages construed as hateful toward any group or organization, or have any final use or imprint injurious to the common decency of our employees, at our discretion.

We will notify the customer as soon as possible, and fully refund any costs already incurred through our normal payment processor.

INAPPROPRIATE BEHAVIOR

Service may be denied to any customer who acts inappropriately by disrupting the normal provision of services, or if a customer's behavior threatens the safety or comfort of our employees, visitors, or employee families.

Inappropriate behavior includes, but is not limited to:

• Unreasonable demands for service
  
• Threatening or erratic behavior
  
• Misrepresentation for the need for service
  
• Inappropriate physical contact
  
• Personally threatening and offensive language
  

Any ChromaLabel employee can exercise the right to refuse service when confronted by a customer acting inappropriately or when facing a situation they deem as unsafe. 

They will notify their supervisor of the situation immediately.

NON-DISCRIMINATION CLAUSE:

We do not refuse service to any person by reason of their race, religion, color, sex, disability, national origin or ancestry, or any other protected person or group as defined by Kansas or Federal statutes.

Thank you for your cooperation, your understanding, and for helping to make ChromaLabel a safe, happy, and welcoming place for our employees so they can serve you better!

Joe & Andrew